Dream Dubai – Campaign Draw Terms & Conditions:

Apple is not a sponsor nor is it involved in the activities of Dream Dubai campaign draws in any manner.

Dream Dubai is brought to you by DxBeyond LLC, a company formed for Dubai Festivals and Retail Establishment to operate and manage Dream Dubai.

These campaign draw terms and conditions ("Draw Terms") govern the terms and conditions applicable to Dream Dubai by DxBeyond LLC ("Dream Dubai", "We", "Us", "Our"), campaign draws ("Campaign Draw(s)") that relate to Our website ("Site") and Our mobile app ("App") (together the "Platform").

Any party using the Platform and/or participating in a Campaign Draw ("User", "You", "Your") agrees to be bound by these Draw Terms, as well as the user agreement published on the Site ("User Agreement"). If You do not agree to these Draw Terms, or any of its terms (including any amendments), then You should immediately cease using the Platform, and not enter any Campaign Draw.

These Draw Terms are effective as of 1 January, 2023. We may amend these Draw Terms at any point in time without notice and the amendments will take effect once they have been displayed on the Platform. You acknowledge and agree that it is Your responsibility to review these Draw Terms periodically to familiarize Yourself with any modifications. Your continued use of the Platform and/or entry into Campaign Draws following any amendments shall be construed as acceptance of those amendments.

  1. In addition to your agreement with the Terms, the following provisions apply with respect to you participating in our contest draws ("Draw(s)") and winning the prizes ("Prize(s)").
  2. We may amend these Draw Terms at any point in time without notice and the amendments will take effect once they have been displayed on the Platform. You acknowledge and agree that it is your responsibility to review these Draw Terms periodically to familiarize yourself with any modifications. Your continued use of the Platform and/or entry into Draws following any amendments shall be construed as acceptance of those amendments.
  3. Draws will be approved by Dubai Festivals and Retail Establishment and are in accordance with the guidelines (as such they may be amended from time to time). A valid permit number will be issued for each respective Draw.
  4. Only users with a valid Membership to the Platform that satisfies all the Terms are eligible to enter into our Draws.
  5. The types of Draws vary on the Platform. Each shopping card purchased on the Dream Dubai App in accordance with these Terms is associated with a specific type of Draw whereby a user is awarded at least a single complimentary ticket ("Ticket") to that specified Draw after purchasing the shopping card.
  6. If you purchase a shopping card on the Dream Dubai App, you are entitled to redeem the shopping card in part or in full at our online or physical Modesh stores that stock a host of merchandise.
  7. Your shopping card(s) are valid for one (1) calendar year from the date of your last redemption at our online or physical Modesh stores. In the event that you have never redeemed any shopping card(s), your shopping card(s) will be valid for one (1) calendar year from the date of your first purchase of a shopping card on the Dream Dubai App. At every redemption of a shopping card, the expiration date of the outstanding shopping card(s) will extend for a further one (1) calendar year from the date of the redemption.
  8. To collect your product(s), you must visit our premises within fifteen (15) calendar days from purchasing the product(s) and present your valid identification (such as your national identification card, passport, driver's license, etc.) as may be required in our sole discretion. Dream Dubai may, at its sole discretion, allow an individual who has been given a written, valid and effective Power of Attorney (POA) by you to collect the product, subject to them presenting the necessary identification. Dream Dubai will evaluate any such reliance on a POA on a case-by-case basis and cannot guarantee that an individual with a POA from you will be allowed to collect the product on your behalf. Failure to collect the purchased product within this time frame will result in such product purchase being cancelled.
  9. Dream Dubai reserves the right, without prior notice, to consider any unutilized shopping card credits in your Wallet waived by you after a reasonable amount of time.
  10. Ticket numbers are computer generated and may not be sequential to the order in which the shopping cards they are associated with are purchased. You cannot choose Ticket numbers as they are generated only upon checkout and completion of purchase of the shopping cards.
  11. Tickets awarded to you through your use of our Platform are neither refundable nor transferable and are owned solely and exclusively by you.
  12. The length of each Draw varies and the date when the Prizes are awarded can occur on any day of the week for the Draws that have 'sold out' a minimum of 24 hours prior to the day of the Draw. The Draw shall occur in the presence of a government representative, unless the government authority approves otherwise, and as such the results of any Draw are not subject to negotiation, interference, challenge, or argument by a user. The Draw date will be subject to the government representative's availability.
  13. The deadline to enter any Draw is prior to the sell-out of all shopping cards specified within the Draw, or prior to the closure of the Draw (which happens before the Draw date); or, in the case of a timed Draw, prior to the end of the timer displayed on the campaign box of the specific Draw. The period of the Draws can be extended at Dream Dubai's sole discretion, and we will notify you of any such extension.
  14. Winners of the Draws are selected by the government representative and will be notified on the day the Draw occurs. The names of winners may also be announced in the local and regional press as well as on the Platform and our associated social (online) media profiles, unless you specifically advise us otherwise in writing prior to the Draw. Unless otherwise specified, the number of winners per Draw will always be one (1).
  15. On the Draw day, an email will be sent to the registered email on the Platform detailing the next steps and how you can claim the Prize, which may include the following:  
    1. In the event the winner is based in the United Arab Emirates, then he/she needs to collect the Prize from our premises within sixty (60) calendar days and present valid identification as may be required, in our sole discretion, in order to collect the Prize. Failure to collect the Prize within this time period WILL result in us transferring the Prize to the government authority after which Dream Dubai will have no further responsibility with respect to the Prize. Post transfer, the winner must liaise with the government authority whereupon he/she will be subject to their terms and conditions.
    2. In the event a winner does not reside in the United Arab Emirates, we will either courier the Prize to the winner by air or land (as we may determine in our sole discretion), or ship the Prize to the winner's country of residence (nearest seaport as selected by us in our sole discretion) free of charge, and we will insure shipment of the Prize until delivery thereof at the port. Collection from the port and clearance through the port and customs shall be the responsibility, and at the cost, of the winner. Accordingly, all local taxes, custom duties, and any other form of expense beyond shipping and delivery at the port will be paid by the winner.
  16. Once a Prize is handed to/collected by the courier/handler for international delivery, risk and responsibility will transfer to the winner and we no longer hold claim nor responsibility for any damage/injury incurred in transit, or upon delivery.
  17. By entering the Draw, all winners consent to the use of any and all content made by or provided to us. This includes but is not limited to the use of their name, photographs, videos, call recordings and other material created during the Draw, in the local and regional press, on the Platform and on any social (online) media profile associated with us. You may choose to withdraw your consent at any time, but this may affect your entrance into a Draw.
  18. All Prizes displayed on our Platform will be awarded, as displayed, with only minor (if any) physical changes.
  19. Where the registration or transfer of ownership of a Prize is necessary, such registration or transfer of ownership will be made against the name of the winner only, as it appears on the winning ticket. By entering the Draw of a Prize where registration or transfer of ownership is necessary, you agree that you meet the required government and regulatory criteria to receive such registration or transfer of ownership.
  20. If any winner is subsequently found ineligible to participate in the Draw, we may at our sole discretion reclaim the Prize or dispose of the same in such a manner and to such person as we deem fit. All such decisions will be in line with applicable laws.
  21. We will not be responsible for arranging any insurance, including travel insurance, medical insurance, transport, meals, or any other expenses of a personal nature incurred by the winner in the collection of the Prize, unless otherwise agreed by us in writing.
  22. We will not be responsible for claims, damages, or expenses of any nature whatsoever for any loss, illness, bodily injury, including death, of or to any winner and/or any third-party during and/or in course of usage of any Prize or due to any defects in any Prizes.
  23. Winners are responsible for any and all tax liability where applicable.
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